Return + Refund Policy

• Items will only be allowed to be returned or exchanged if the product is damaged. 

• Customers who wish to return item(s) must contact Belis Jewelry ([email protected]) within 5 days of delivery. Please include your order number, a brief description of the issue, and how you wish to receive the refund. 

• Customers must return the items along with the jewelry pouch(es).

• Full refunds will be processed within 1-3 business days once Belis Jewelry has received the item(s). 

• A refund will be issued to the original form of payment. However, customers have the option to receive the refund as store credit.

• All sale items are final and not subject to our refund policy.

• Our return/refund policy does not apply to items delivered to incorrect addresses provided by the sender.